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Return & Refund Policy

At TripDiaries.org, we strive to provide the best travel experiences and customer satisfaction. However, we understand that plans may change. This Return and Refund Policy outlines the terms and conditions for cancellations, refunds, and modifications of our travel services.

Cancellation Policy

  • Customer-Initiated Cancellations:
    • Cancellations made 30 days or more before the departure date are eligible for a full refund minus applicable service fees.
    • Cancellations made 15-29 days before the departure date are eligible for a 50% refund.
    • Cancellations made less than 15 days before the departure date are non-refundable.
  • TripDiaries.org-Initiated Cancellations:
    • If we cancel a trip due to unforeseen circumstances (e.g., natural disasters, government restrictions, insufficient participation), customers will be offered a full refund or the option to reschedule.

Refund Policy

  • Refunds will be processed within 7-14 business days after the cancellation request is approved.
  • Refunds will be issued to the original payment method used during booking.
  • Certain payments, including non-refundable deposits, service fees, and third-party charges, may not be eligible for a refund.

Modifications & Rescheduling

  • Customers can request modifications to their booking (such as date changes or upgrades) up to 15 days before the departure date, subject to availability and additional charges.
  • Rescheduling within 15 days of departure is not permitted.

No-Show Policy

  • If a customer fails to appear at the designated departure point without prior notice, no refunds or rescheduling options will be provided.

Force Majeure Clause

  • TripDiaries.org is not responsible for cancellations or modifications due to circumstances beyond our control, such as weather conditions, pandemics, or government restrictions. In such cases, we will work to provide alternate solutions where possible.

Contact Us

For cancellations, refund requests, or modifications, please contact our support team at info@tripdiaries.org or call +917000814708

By booking with TripDiaries.org, you acknowledge and agree to this Return and Refund Policy.