Cancellation & Payment Policy - TripDiaries

Cancellation Policy

In the event of cancellation of tour/travel services due to any avoidable/unavoidable reason(s), we must be notified in writing.

Token Amount should be paid at the time of booking.
50% payment has to be made at the time of booking of the Land Package or within 2–3 days.
The balance 50% of the Land Package cost has to be cleared 20–30 days prior to the travel date.
In case the booking is made within 30 days of travel, the customer has to pay the full amount of the booking within 2–3 days.

Token Amount should be paid at the time of booking.
25% of the Land Package cost at the time of booking of the Land Package or within 2–3 days.
The balance 75% of the Land Package cost has to be made 30 days prior to travel.
In case the booking is made within 30 days of travel, the customer has to pay the full amount of the booking within 2–3 days.

Token Amount is non-refundable and will be adjusted only in the booking.
No-show guests will not receive any refunds or rescheduling.
Tours can be canceled or postponed due to natural calamities.
SIC (Seat-In-Coach Basis) pickup/drop timings are subject to change, and no replacement will be given if a guest fails to reach on time.
Compensation for cancellation or disruption is capped at INR 5,000, subject to verification.
Refunds are processed within 10–30 working days after a cancellation request is raised.
Peak season (20 Dec–05 Jan) payments are non-refundable.

Check-in for domestic flights is 2 hours prior; for international flights, it's 3 hours prior.
Flight cancellations due to natural calamities are beyond TripDiaries’s control.
Air ticket cancellations or changes are not possible unless specified during issuance.
Passengers must adhere to airline policies, including wearing masks and sanitizing hands.

Customers are our priority. Please contact us for modifications or further clarifications.